Privacy Policy

At Artique, we recognize the importance of privacy to our customers, and we are committed to protecting your personal data and handling it with the utmost transparency and security, in accordance with global best practices and data protection laws.

1. Information We Collect: We collect only the information necessary to provide our services efficiently, including:

• Personal Information: Full name, shipping address, billing address, email address, and phone number.
• Payment Information: Credit card details (processed directly via secure and encrypted payment gateways, and full card numbers are not stored on our servers).
• Technical Information: Protocol address (IP), browser type, and cookies data to improve user experience.

2. How We Use Your Information: We use the data for the following purposes:

• Processing and fulfilling orders and managing your account on the site.
• Communicating with you regarding order status, delivery, or customer service.
• Improving our site and products based on user behavior analysis.
• Sending promotional offers and newsletters related to our luxury products (only with your explicit consent).

3. Sharing Data with Third Parties: We do not sell or trade your personal data. Data is shared only with the entities necessary to complete the service, which are:

• Shipping and Delivery Companies: To ensure the order reaches you accurately.
• Electronic Payment Gateways: To complete financial transactions and verify fraud protection.
• Legal Authorities: In the event of a formal binding request under the law.

4. Data Security: We apply strict security measures, both technical and administrative, to protect your data from unauthorized access, alteration, or disclosure. We use SSL (Secure Socket Layer) encryption technology to ensure the security of data transmission over the internet.
5. Cookies: Our site uses cookies to improve your experience (such as remembering cart contents when returning to the site). You can adjust your browser settings to refuse cookies, but this may affect some of the site’s basic functions.
6. Your Rights: You have the right at any time to request access to your personal data that we hold, or to request its correction or deletion from our marketing records, through direct communication with customer service.